Thornleigh Dental Clinic
These Terms and Conditions apply to the website and services of Thornleigh Dental Care. By using our website, contacting our team, or booking an appointment, you agree to these terms.
These terms are designed to be read together with our Privacy Policy and any treatment consent forms, estimate sheets or financial agreements provided to you before or during your appointment.
Thornleigh Dental Care is located at 19 Bellevue Street, Thornleigh NSW 2120. You can contact the practice on (02) 9484 7760 or by email at info@thornleigh-dentist.com.au
Our website is provided for general information about our practice, our team and the dental services we offer. While we aim to keep all information current and accurate, website content is subject to change without notice.
You agree not to use this website in any way that could damage, interrupt, overload or interfere with its operation, or misuse any information published on it.
The material on this website is provided for general information only. It is not a substitute for a clinical examination, diagnosis or personalised treatment advice.
Dental treatment should always be based on a proper assessment by a qualified practitioner. If you have pain, swelling, bleeding, trauma or another urgent concern, please contact the practice as soon as possible.
Appointments may be made by phone, email or through any booking system we make available on the website or through third-party platforms.
When booking an appointment, you agree to provide accurate contact details and to attend on time. If you arrive late, we may need to shorten, reschedule or cancel the appointment so that other patients are not delayed.
We may contact you by phone, SMS or email to confirm your booking, provide appointment reminders, or communicate important information about your visit.
If you need to cancel or reschedule, we ask that you provide reasonable notice so your appointment time can be offered to another patient.
Missed appointments and late cancellations may result in a cancellation fee. Where applicable, any fee will be explained to you when the booking is made or when the appointment is confirmed.
Repeated missed appointments may affect our ability to offer future bookings.
Fees for treatment will vary depending on the type of service provided, the complexity of the treatment and the materials used.
Where possible, we will provide an estimate of costs before treatment begins. You are entitled to clear information about the likely costs of treatment so you can make an informed decision.
Payment is generally due at the time of service unless we have agreed otherwise in writing. We may accept cash, EFTPOS, credit card or other payment methods we make available from time to time.
If you have private health insurance, any rebate amount depends on your fund, level of cover and the item number claimed. We can assist with on-the-spot claims where available, but we do not guarantee the size or speed of any rebate.
No treatment will be provided without your consent, except in limited circumstances where urgent care is required and you are unable to consent at that time.
Before treatment begins, we will aim to explain the diagnosis, the recommended treatment, possible risks, alternative options and any likely costs.
You are responsible for asking questions and raising any concerns before consenting to treatment. If you do not understand any part of your treatment plan, please let us know.
To help us provide safe and effective care, you agree to:
Let us know promptly if you experience unexpected pain, swelling, bleeding or other concerns after treatment.
Thornleigh Dental Care provides a range of general, family, preventive, restorative and cosmetic dental services.
The availability of specific services may depend on clinical suitability, appointment availability and whether referral to another practitioner is appropriate.
Every patient is different, and treatment outcomes can vary. While we aim to provide high-quality care, we do not guarantee specific results, as success may depend on oral health, medical history, home care, healing response and other factors outside our control.
We will always aim to explain realistic expectations before treatment begins.
If you have a dental emergency, contact the practice as soon as possible.
If your problem is severe, or if you are experiencing facial swelling, difficulty breathing, heavy bleeding or significant trauma, seek urgent medical attention or emergency care immediately.
We may collect personal information such as your name, contact details, appointment details, medical history, dental history and payment information so we can provide dental services, manage bookings and communicate with you.
Please refer to our Privacy Policy for more detail about how we handle personal information.
We aim to keep the information on our website accurate and up to date. However, we do not accept responsibility for errors, omissions or outdated content where the website is used without checking with the practice directly.
Before relying on any information on this website, please contact us to confirm service details, availability, fees or booking times.
Unless otherwise stated, all text, graphics, images, logos, design elements and other content on this website are owned by or licensed to Thornleigh Dental Care.
You may view, print or download material from the website for personal use only. You must not copy, reproduce, distribute, modify or use our content for commercial purposes without written permission.
Our website may contain links to third-party websites, including booking services, payment providers, social media platforms or educational resources.
We are not responsible for the content, accuracy, privacy practices or terms of any third-party website. You should review the terms and privacy policies of those websites before using them.
To the fullest extent permitted by law, Thornleigh Dental Care is not liable for loss or damage arising from use of this website or reliance on website content.
Nothing in these terms limits any rights you may have under the Australian Consumer Law.
We may update these Terms and Conditions from time to time to reflect changes to our practice, website, services or legal obligations.
The version published on this website at the time you use the site or book a service will apply, unless we notify you otherwise.
These Terms and Conditions are governed by the laws of New South Wales and the laws of Australia. Any disputes will be dealt with in the courts or tribunals of that jurisdiction.
If you have any questions about these Terms and Conditions, please contact Thornleigh Dental Care:
Thornleigh Dental Care
Address: 19 Bellevue Street, Thornleigh NSW 2120
Email: info@thornleigh-dentist.com.au
Phone: (02) 9484 7760
2026@Thornleigh Dental Care. All rights reserved
Member of Australian Dental Association
